EN - FAQ

FAQ

We accept money transfers in Euros, US dollars and local currency of our agents. If you send money in one currency, but the receiver wants to pick them up in another currency, our system will automatically convert them for you with no extra charge.

Our clients are free to send money in various methods, while being sure that the transaction is fast and secure. You can send money to a bank account, to a card or cash pick up.

The document that identifies your identity: a passport, or other ID-document.

You can collect your money transfer in the agent points of Best Finance.

Check out the map and select a convenient point.

You can come to the office of the Agent from which you sent the transfer for a refund if the transfer has not yet been received in the country of destination or credited to a card of your choice.

You will need to return to the agent’s office from where you have sent the transfer and inform the agent or contact our customer support team.

Ask at the Agent’s office or use the online calculator.

As soon as the transfer is sent, the transfer can be received in a minute*.
Come to the Agent's office, tell the agent your transfer number and provide your ID document. If you have sent the money to a card, in some cases the transfer may take up to 2 days, depending on the rules of the issuing bank of the receiver’s card. Our system performs the transaction instantly.

You save up to 30% commission using instant and safe service.

The security of transactions is the highest priority for us. BEST FINANCE transfers are carried out in full compliance with the requirements of the laws of the countries in which you are making your money transfers, as well as complying with European security standards and the rules of international payment systems: Visa and MasterCard.